THRYLOGIS Returns Policy

At THRYLOGIS, we are committed to ensuring your satisfaction with every purchase. If you need to return an item, please review our returns policy below to understand the process and conditions.

Eligibility for Return

• Items must be returned within 30 days of receipt.
• Products must be in their original packaging and condition.
• Proof of purchase is required for all returns.

Non-Returnable Items

Certain items are non-returnable for hygiene and safety reasons. These include, but are not limited to:

• Custom-made products
• Final sale items
• Perishable goods

Return Process

1. Contact our customer service team at [email protected] to initiate a return.
2. Once approved, you will receive a return authorization number (RAN).
3. Pack the item securely with the RAN and send it to our returns address:

Refunds

Once your return is received and inspected, you will receive an email notification regarding the status of your refund. Approved refunds will be processed to the original payment method within 7-10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at [email protected].

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Thank you for choosing THRYLOGIS. We value your business and are here to assist you with any queries.